Delete my account or my data
You can ask us to delete your account and everything in it, and you don’t need the app to do it.
Support
How to reach us
Woof is built and operated by Woof Help LLC in New York. Email is the fastest way to get a person.
Ways to contact Woof
Woof is a small team. We read everything that arrives and reply as quickly as we can. We don’t currently offer a guaranteed response time, and we would rather say so than publish one we can’t keep.
Getting Woof
Getting Woof
Woof is free on the App Store for iPhone. The core protection — check-ins, your Safety Network, and the Pet Passport — costs nothing and doesn’t expire.
Free to download. Free core protection, with no trial and no expiry. iPhone, iOS 15.6 or later.
Woof is iPhone-only. There is no Android version and none is in development.
Common things people need
Stop the text messages
Reply STOP to any Woof text and that number stops receiving them. Reply HELP for contact details.
I was added to someone’s Safety Network
You were invited by someone who chose you. You have to accept before Woof will ever contact you, and you can decline.
What Woof does with my information
No advertising identifier, no third-party analytics, nothing sold. The details are written down.